Businesses have been forced to innovate 10 years in the last 6 months. Digital capacity has become a must-have as belts tighten and consumers look to do everything from buying groceries to celebrating weddings online. As digital stores and events become the norm, how can Managers support their teams in this new environment?
Here are the five tools that helped our team thrive in 2020:
Google Drive
One of the biggest hurdles to today’s mobile-environment is the lack of access to internal documentation. Most companies rely on clunky VPNs, but they quickly breakdown if someone needs to review content on their phone. Google Drive is not only a tool freely available with any Google Email, but it’s top-tier security, responsive UI, and collaborative design ensure your team can be fully connected as needed.
Google Calendar
While Google Drive helps our team stay connected, Google Calendar helps us communicate our availability. We can easily see who is on a call, who is at an appointment, and who has the day off. This visibility is a game-changer in so many ways. For example, we don’t need to wait on a text or email to coordinate an important client meeting or feel the awkward pressure to engage when off the clock. Transparent scheduling is the great time saver of the digital team.
Slack
At GCC we do our best to reserve email for our clients and use Slack to communication amongst our team. I am sure you receive tens if not hundreds of emails a day. We all know how easy it is to get buried by the never-ending volume and miss valuable notes from clients and team members. Slack gives us the dynamic, text-like experience needed to rapidly coordinate with our team throughout the day while turning our emails into a dedicated client-repository.
Zoom
As video-conferencing has become ubiquitous, the industry leader has quickly become Zoom. The reason why we trust Zoom is because of its flexibility. No other provider offers seamless video-conferencing on all of your devices. So as it becomes harder and harder to stay in one location, Zoom will be there every step of the way. For more Zoom tips, check out our infographic on Zoom Etiquette.
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DocuSign
Hot Take: you are leaving money on the table if you still fax contracts. Not only does that add at least another week to your signing process, but fewer and fewer decision makers even have access to this ancient device. DocuSign is our tool of choice for contract execution. With the ability to clearly mark fields, easily redline a document, and send alerts, DocuSign has been an absolute game-changer, especially in 2020.
If you aren’t already using these tools, add them to your business toolbelt to communicate seamlessly in 2020. For more tips on running your business in the digital age, Subscribe to the Crucial Clickbait newsletter.
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About GCC Group
We provide small and medium sized businesses the tools they need to stay relevant in today’s digital economy. As more Americans turn to the internet to shop and socialize, your business needs to have the digital footprint and infrastructure necessary to meet your customers where they are. Visit our website for more information.
Photo by Cookie the Pom on Unsplash